Acute Heating & Cooling is a full-service HVAC company dedicated to providing our customers with exceptional service. Whether it’s steaming hot outside or icy cold, our quality products and services let you enjoy a comfortable indoor environment.

Humble Beginnings

Meet Thomas and Octavia Edwards! This dynamic husband and wife duo work hard to balance business and family life, while raising four bold and beautiful daughters. They  truly have a testimony of how hardwork and determination can bring success to a business endeavor. With a humble beginning, Thomas – licensed HVAC mechanical contractor, started Acute Heating & Cooling as a one-man operation. Because he set his standards of quality and customer service high, while maintaining an upright character, integrity, and technical know-how, he earned the title of “Honest Thomas,” a sterling reputation. But don’t be mistaken! Octavia may not come and install your air conditioning unit- but her contributions to the company have aided in its success. Octavia, who is also an entrepreneur, keeps things running smoothly behind the scenes. Her excellent business management abilities, combined with his knowledge and skill make for one power couple! Largely by word of mouth referrals, the company quickly grew into a successful business. Because of Thomas and Octavia’s steadfast dedication, Acute Heating & Cooling continues to flourish today!

Thomas and Octavia Edwards of Acute Heating & Cooling

Reasons to Choose Acute Heating & Cooling

  • 100% Quality Work
  • Quality Customer Service
  • We Have The Best Craftsmanship
  • 7000+ Satisfied Customers Around South Carolina
  • History Of Quality And Satisfaction
  • Honest Thomas seal of approval
  • Your “Honest Thomas” Guarantee

Maintaining our good standing in the communities we’re proud to serve is a top priority at Acute Heating & Cooling. It takes more than technical expertise to join our team. Each service specialist we hire also understands the importance of quality service. We train our staff to provide you with accurate information and treat you with courtesy and respect. Our goal is to ensure that you’re 100-percent satisfied with everything we do. Our “Honest Thomas Approved” seal of quality is your guarantee that you’ll enjoy an amazing customer experience.

Residential and Commercial HVAC Services

South Carolina’s humid subtropical climate makes reliable HVAC systems indispensable to your comfort. To avoid paying too much on energy bills, ensuring that the equipment operates efficiently matters too. When you need a tune-up, a timely repair or a new installation, call the professionals at Acute Heating & Cooling. From household heating systems to commercial refrigeration, we offer a complete set of HVAC services.
Our partnerships with leading HVAC manufacturers, such as Trane and Amana, allows us to offer a broad range of energy-saving heating and cooling systems.

Our certified service specialists repair all major makes and models of residential and commercial HVAC equipment. Our Comfort Club maintenance plan includes annual precision tune-ups for your heating and air conditioning systems. At Acute Heating & Cooling, we never forget that our ongoing success depends on your satisfaction. We go the extra mile to meet and exceed your expectations. For solutions to your comfort challenges, call us today. Still family-owned and operated, we offer flat-rate pricing, a high level of professionalism and quality workmanship. We’ll ensure that your Charleston, Summerville, Mount Pleasant, SC, and surrounding area home or business stays healthy and comfortable year-round.


Choosing the right contractor for your heating and cooling system can be a crucial decision. To ensure you make an informed choice, here are some important factors to consider:

Customer Reviews

Taking note of customer feedback is essential. One or two negative reviews may not be cause for concern, as every company can have occasional hiccups. Consistent patterns of poor reviews might indicate underlying issues.

Strong Guarantees

A reliable contractor will always stand behind their work with a solid warranty. This guarantee demonstrates their commitment to providing quality services and customer satisfaction.


Opt for a contractor who values clear communication and transparency. A reliable contractor will be upfront about the scope of work, project timelines, and any potential challenges that may arise. Openness and responsiveness create trust and a better client experience.

Unrealistic Promises

Some companies may offer extremely low prices initially, but be wary of such claims. Sometimes, these lowball offers can lead to subpar products and services, and they might even increase costs unexpectedly later on.

Qualified & Licensed Technicians

Your HVAC system deserves the expertise of trained specialists. Verify that the contractor you hire has a South Carolina Mechanical Contractors License, ensuring that your system is in capable hands.

Insurance & Protection

Ensure that the contractor you choose has appropriate insurance coverage. This safeguards you against any potential liabilities in case of injuries to their technicians or damage to your property during the project.

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