Acute Heating & Cooling is a full-service HVAC company dedicated to providing our customers with exceptional service. Whether it’s steaming hot outside or icy cold, our quality products and services let you enjoy a comfortable indoor environment.
Humble Beginnings
Meet Thomas and Octavia Edwards! This dynamic husband and wife duo work hard to balance business and family life, while raising four bold and beautiful daughters. They truly have a testimony of how hardwork and determination can bring success to a business endeavor. With a humble beginning, Thomas – licensed HVAC mechanical contractor, started Acute Heating & Cooling as a one-man operation. Because he set his standards of quality and customer service high, while maintaining an upright character, integrity, and technical know-how, he earned the title of “Honest Thomas,” a sterling reputation. But don’t be mistaken! Octavia may not come and install your air conditioning unit- but her contributions to the company have aided in its success. Octavia, who is also an entrepreneur, keeps things running smoothly behind the scenes. Her excellent business management abilities, combined with his knowledge and skill make for one power couple! Largely by word of mouth referrals, the company quickly grew into a successful business. Because of Thomas and Octavia’s steadfast dedication, Acute Heating & Cooling continues to flourish today!
Reasons to Choose Acute Heating & Cooling
- 100% Quality Work
- Quality Customer Service
- We Have The Best Craftsmanship
- 7000+ Satisfied Customers Around South Carolina
- History Of Quality And Satisfaction
- Honest Thomas seal of approval
- Your “Honest Thomas” Guarantee
Maintaining our good standing in the communities we’re proud to serve is a top priority at Acute Heating & Cooling. It takes more than technical expertise to join our team. Each service specialist we hire also understands the importance of quality service. We train our staff to provide you with accurate information and treat you with courtesy and respect. Our goal is to ensure that you’re 100-percent satisfied with everything we do. Our “Honest Thomas Approved” seal of quality is your guarantee that you’ll enjoy an amazing customer experience.
Residential and Commercial HVAC Services
South Carolina’s humid subtropical climate makes reliable HVAC systems indispensable to your comfort. To avoid paying too much on energy bills, ensuring that the equipment operates efficiently matters too. When you need a tune-up, a timely repair or a new installation, call the professionals at Acute Heating & Cooling. From household heating systems to commercial refrigeration, we offer a complete set of HVAC services.
Our partnerships with leading HVAC manufacturers, such as Trane and Amana, allows us to offer a broad range of energy-saving heating and cooling systems.
Choosing a Contractor
We understand it can be confusing when it comes to choosing a contractor to work on your heating and cooling system. Here are some signs and tips that will help you separate “the big talkers” from the contractor dedicated to providing a high level of professionalism and workmanship.
Poor Reviews
One or two bad reviews do not mean the company is bad; however, a pattern of poor reviews is a big red flag you should heed.
If It Sounds Too Good
Some companies will low-ball a price to get in the door, and you may be subject to low-quality products and efforts. Often, they’ll also find reasons to charge more than initially promised.
Insurance Protects You
A contractor should be properly insured to cover injuries to their technicians plus any property damages.
Guarantees Are Gold
Make sure your contractor stands behind his work with a warranty.
Permits Are Required
If a new system is being installed, a building permit is required. Beware of a contractor telling you otherwise.
Untrained Technicians
You want a knowledgeable specialist working on your system. Make sure they are a licensed mechanical contractor.
